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General notes regarding returns

  • Nickis Bächstädt GmbH will cover the costs of the return within Germany.
  • When returning goods from abroad, the buyer has to bear the costs.
  • Please avoid signs of usage and damages to the goods. Please return the goods with all accessories and the original packaging.
  • At any rate, please, use suitable packaging to protect against damages in transit.
  • Please use the return form enclosed in your package.
  • Please, note that the above-stated notes do not represent any conditions for the assertion of your right of rescission.

Adress for Returns
Nickis Bächstädt GmbH
Machtlfingerstr. 27
D-81379 München

Information about your right of revocation/consumer's right of revocation

Statutory right of revocation of consumers

Information about your right of revocation

Right of revocation

You have the right to revoke this contract within 14 days without stating a reason. The revocation period is fourteen days from the day on which you or any third party named by you who is not the forwarder have/has taken possession of the last goods.

To exercise your right of revocation, you must notify us (Nickis Bächstädt GmbH, Seestr. 5, 83700 Rottach-Egern, phone +49 8022 26969, fax: +49 8022 938 5310, e-mail: widerruf@nickis.com) by means of an unambiguous declaration (e.g. a letter sent by post, a telefax or an email) of your decision to revoke this contract. To do this, you may use the attached sample revocation form, but this is not mandatory.

To meet the revocation deadline, it will be sufficient to dispatch the notice regarding your exercise of the revocation before the end of the revocation period.

Consequences of revocation

If you revoke this contract, we must refund to you all payments we have received from you, including delivery costs (with the exception of any additional costs resulting from you having chosen a type of delivery other than the most inexpensive standard type of delivery offered by us), without delay and at the latest within fourteen days after the day on which we have received your notice to revoke this contract. For the repayment, we shall use the same means of payment you have used for the original transaction, unless expressly agreed otherwise with you. On no account will any amount be charged to you for the repayment. We may refuse repayment until we have received the returned goods or until you have proven that you have returned the goods, whichever occurs first.

You must send the goods back or hand them over to us without delay and at any rate within fourteen days after the day on which you have notified us of the revocation of this contract. To meet this deadline, it will be sufficient to dispatch the goods to us before the end of the 14-days period. Nickis Bächstädt GmbH will cover the costs of the return within Germany. When returning goods from abroad, the buyer has to bear the costs. You will have to pay compensation for lost value of the goods only if such loss of value is due to any handling of the goods by you which is not necessary to inspect the quality, characteristics and functions of the goods.

End of the information about your right of revocation

Sample revocation form

If you wish to revoke the contract, you may complete this form and send it to Nickis Bächstädt GmbH, Seestr. 5, 83700 Rottach-Egern, phone +49 8022 26969, email: widerruf@nickis.com

I/we* hereby revoke the contract concluded with me/us* regarding the purchase of the following goods*: __________________________________________________________

the provision of the following services* _________________________________________

Ordered on/received on* ______________

Name(s) of the consumer(s) _________________________________________________

Address(es) of the consumer(s) ______________________________________________

Signature(s) of the consumer(s) _____________________ (only if notification given on paper)

Date _____________________

(*) Please delete as appropriate.

Return charges in case the right of revocation is exercised

Nickis Bächstädt GmbH will cover the costs of the return within Germany, if you exercise your statutory right of revocation. Returns from abroad are not covered, the buyer has to bear the costs. In each case, please use the return form enclosed in your package.